Organisation : Dymocks
Facility Name: Track Your Dymocks Order
Country : Australia
Website : https://www.dymocks.com.au/order-tracking
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How To Track Your Dymocks Order?
To Track Your Dymocks Order, the steps are given below,
Step 1: Go to the above link.
Step 2: Enter Order ID
Step 3: Enter Order Email
Step 4: Click on View status
Related / Similar Track Status : Mon Amour Australia Track Your Order
Refund & Returns For Dymocks Order
The Refund & Returns For Dymocks Order are given below,
**Our returns and refund policy has been updated.
**Any items listed on our website as “IN STOCK and “Dispatches in 4-5 days” can be cancelled, and/or returned to us for a refund.
**The goods must be returned within 60 days of purchase unused, in original condition, accompanied by proof of purchase
To initiate your return please email our customer service team on the following email address.
Email Address: help[AT] dymocks.com.au
We do not accept returns on the following items:
Stationery, Educational products, Study Aids, Gift Cards, Calendars, Diaries, Bulk Orders, Sale Item, or CDs and DVDs.
If you have ordered any item/s under the below statues, you are unable to cancel your order, or return your product to us, unless faulty or damaged.
Items that are listed as;
1. To Order (Dispatches in 14-21 days)
2. To Order (Dispatches 5-14 days)
How does Click & Collect work?
** Choose your products online
** Add them to your shopping bag
** Select Click & Collect as the delivery method at the checkout
** Select your store for pickup
** Collect your order in store
FAQ on Dymocks Order
Frequently Asked Question FAQ on Dymocks Order are given below,
1. What happens if the product price has changed?
**If the price you paid online happens to be more than the price of an item in store, then the lower price in store will apply.
**If the price you paid online is lower than the price of an item in store, then the lower price will apply.
2. Can I pay via AfterPay?
No, AfterPay is not available as a payment option.
3. Can I cancel my order or return an item?
Yes, you can cancel orders/items either prior to or at collection. You can also return unwanted items to any Dymocks store
4. What happens if I forget to collect my order?
You will receive a reminder message from us and if the order remains uncollected for 21 days we will cancel the order and process a refund. You can contact your nominated store and ask for an extension if necessary.
5. What do I need to bring to pick up my order?
You need to bring photo identification and a copy of your order confirmation. If somebody is collecting on your behalf, they will also need to bring a copy of the order confirmation and ID.