Organisation : Erider Australia
Facility Name: Track Your Erider Order
Country : Australia
Website : https://www.erider.com.au/pages/order-tracking
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How To Track Your Erider Order?
To Track Your Erider Order, the procedure are given below
1. Australia is currently experiencing covid restrictions and state lockdowns. As a result, all courier companies are experiencing service delays.
Related / Similar Track status : Strandbags Track Your Order Australia
2. Looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from mail [AT] erider.com.au with your tracking number included in it.
3. Depending on the product ordered, the e-mail could take up to 7 business days to be sent. 4.Once you receive the email, follow these steps to easily check on your delivery status.
Select and click on the courier who will be delivering your item from the list below:
1. PCA Express
2. Star Track
1. Go to the link https://www.17track.net/en
2. Enter upto 40 numbers
3. Click on Track.
** Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – your order has been shipped out and is in transit to the local post office or courier depot. Tracking number should be updated within a few business days.
** Depending on the destination and product ordered, the order may take 5 to 30 business days to be delivered. Please make sure to check the product description to see the delivery time frame for your specific country and product.
Returns on Erider Order
The Returns on Erider Order are given below,
** All returns requests should be emailed: mail [AT] erider.com.au with the order number.
** Admin fees, banking fees, shipping fees, restocking fees apply on all types of returns.
** Our policy lasts 14 calendar days. If 14 calendar days of receiving your order have gone, unfortunately we can’t offer you a refund or exchange.
** To be eligible for a return, your item must have defects or unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
– Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 14 calendar days after delivery
Refunds (if applicable):
** Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
** We will also notify you of the approval or rejection of your refund.
** If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
** If you haven’t received a refund yet, first check your bank account again.
** Then contact your credit card company, it may take some time before your refund is officially posted.
** Next contact your bank. There is often some processing time before a refund is posted.
** If you’ve done all of this and you still have not received your refund yet, please contact us at mail [AT] erider.com.au.
Sale and discounted items (if applicable): Only regular priced items may be refunded, unfortunately sale and discounted items cannot be refunded.
Pre-orders: Pre-orders are not refundable