Organization : Lensmart Singapore
Facility Name : Track Your Lensmart Order
Country : Singapore
Website : https://lensmart.com.sg/order-tracking/
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How To Track Your Lensmart Order?
To Track Your Lensmart Order, Follow the below step,
Step 1: Go to the above link.
Step 2: Enter Order Number
Step 3: Enter Email ID
Step 4: Click on Track Order.
Related / Similar Track Status : Sorella Track Your Order Singapore
Returns Policy of Lensmart Order
The Returns Policy of Lensmart Order are given below,
We offer a 7-day return policy which means that you can return the product within 7 days from the date of delivery. Returned product can be transferred to store credit or to exchange with another product with same value.
However, this is NOT applicable in the following cases
** Unsealed or used contact lenses and products with opened packages (all products need to be in their original condition and packing).
** Custom order contact lenses.
** Prescription glasses with lens.
And if the product you received is faulty or damaged, please take a picture of the item and send it to us at customerservice [AT] lensmart [DOT] com [DOT] sg .
Shipping Method of Lensmart Order
The Shipping Method of Lensmart Order are given below,
** We deliver our products to all parts of the planet! As long as your country exist, we deliver it!
** We use reputable courier companies to ensure that your item is delivered 100% safe and secure.
** We will also send you the tracking details, so that you can keep a eye on your parcel and track the date and time of delivery.
** Estimated delivery time is 4 to 10 working days.
** However, this may vary in some cases like public holidays, long weekends, or out of stock for certain products.
** But no worries, our friendly customer service consultant will always be in touch with you if there’s any delays or issues about delivery.
FAQ on Lensmart Order
Frequently Asked Questions FAQ on Lensmart Order are given below,
1. Can I cancel my order after payment made?
You can always cancel your order BEFORE your product being sent. If you still wish to cancel your order during the shipping process, you will need to wait till you get the product, sending it back to us. No refund will be offered, only store credits and product exchange will be offered.
2. How do I confirm shipments?
You will get notified by Lensmart through an email sending to your provided email.
3. Is tracking information required?
A tracking code will be send to you when we had shipped out the items. Simply click in the link provided and enter the code to track your product location.
4. Where can I get help if I’m experiencing problems with the product?
You can get to us anytime by sending in an email to our team or even call us during the operating hour. We will help to solve your problems instantly.