Organization : New Balance
Facility Name : Track Your New Balance Order
Country : Singapore
Website : https://www.newbalance.com.sg/on/demandware.store/Sites-NBSG-Site/en_SG/Order-Status#
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How To Track Your New Balance Order?
To Track Your New Balance Order, Follow the below step,
Step 1: Go to the above link.
Step 2: Enter Order Number
Step 3: Enter Billing Last Name
Step 4: Enter Shipping ZIP Code
Step 5: Click on Track Order
Related / Similar Track Status : YSL Beauty Track Your Order Singapore
How To Return Your New Balance Order?
You have 14 days to return your order completely FREE.
** Call Customer Care at +65 800 852 8106 or customercare [AT] newbalance.com.sg to state out your return request and reason for returning.
** You will then be reached out by our Customer Care to communicate returns instructions.
** The product to be returned must meet Sellable Condition, together with the original packaging.
** Products that were delivered in separate parcels should be returned separately.
** The products will be collected by our assigned courier service provider, CJ Logistics Asia Pte Ltd, at the original shipping address.
** Allow 3-5 business days for the processed and verification after order receipt.
** You can reach out our Customer Care to get a status update.
** Your refund will be credited to the original form of payment.
** Shipping and handling fee is non-refundable.
** The refund can take up to 10 business days, from the date we submit the refund application, due to varying processing times between payment providers.
Returns & Refund of New Balance Order
The Returns & Refund of New Balance Order are given below,
** If you aren’t completely happy with your purchase, simply return it within 14 days from order collection day.
** Please allow up to 7-10 business days after we receive your package to process your refund and credit your account.
** Refunds will be credited to the original form of payment for the purchase price along with any applicable taxes.
** Online promotion discounts are applied and distributed across all eligible items in your purchase.
** If you return a portion of your purchase a portion of the discount will be lost.
** Shipping fees are excluded from any refund.
** For returns purchased with a Gift Card, the refund amount will be put back on the original card.
** If your return was purchased with an eGift, we will email you a new eGift valued at the refund amount.
** Items purchased at a retail store should be returned to the store.
Exchanges of New Balance Order
The Exchanges of New Balance Order are given below,
** We recommend placing a new order for a replacement item.
** Our inventory changes often and select sizes and colors may sell out.
** Place a new order online.
Shipping Information of New Balance Order
New Balance offers FREE delivery on all orders over S$75.00.
** No delivery on weekends or holidays.
** All orders received for in-stock items deliver within 2-3 business days.
** To deliver to multiple addresses, simply place a separate order for each shipping address.
** You can do this by placing individual orders online.
** New Balance reserves the right to hold any order for suspected fraud.