Organisation : Rip Curl. Ltd.
Facility Name: Track Your Rip Curl Order
Country : Australia
Website : https://www.ripcurl.com/au/help/shipping-order-tracking.html
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How To Track Your Rip Curl Order?
A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it’s progress.
Step 1: Go to the link https://auspost.com.au/mypost/track/#/search
Step 2: Enter Tracking Number
Step 3: Click on Track
Related / Similar Track status : Reebelo Australia Track Your Order
The default delivery option for Australia Post is ‘Authority to Leave’, which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select ‘Signature on Delivery’ when checking out.
Returns Request of Rip Curl Order
We are committed to customer satisfaction.
If you are not happy with your Rip Curl online purchase, simply return the item/s for a refund within 30 days of purchase following the below process (our change of mind return policy).
Please ensure your return is within the returns period, all orders outside of this will be returned to sender.
Note this time limit and any processes or procedures outlined apply only to our change of mind returns and do not in any way impact upon, deny or derogate from non-excludable consumer guarantees provided under the Australian Consumer Law or similar laws.
STEP 1: Read and agree to our returns policy
**Item must be returned within 30 days of purchase. Unless purchased within the extended Christmas period.
**Item must not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging.
**Item must have been purchased via the official Rip Curl online store.
**If you have received a free or discounted promotional item with your order and your return disqualifies you from the promotion you must return the promo item or pay the full RRP on that item if you wish to keep it.
STEP 2: Pack & Label your item(s)
FAQ on Rip Curl Order
Frequently Asked Questions FAQ on Rip Curl Order are given below,
1. How long will my delivery take?
Please expect delays on all orders due to extreme volumes currently experienced by Australia Post. Updates to tracking details may also be impacted as parcels move through the Australia Post Network at a slower pace. We ask for your patience during this time, all involved are doing their best to deliver your products ASAP.
2. Can I return item/s for exchange?
No, unfortunately exchanges are not currently available. Please return any item/s in adherence to our returns policy.
3. Can I cancel or change my order?
Our orders are processed and shipped fast. As a result, we are unable to cancel or change your order once it has been allocated. However, you are welcome to return your order/items for a refund once you receive it.
4. What payment types do you accept?
Our secure payment system accepts all major credit cards, PayPal and AfterPay.