Organization : Sephora Digital SEA Pte Ltd
Facility Name : Track Your Sephora Order
Country : Singapore
Website : https://www.sephora.sg/faqs/360004921652-DELIVERY/360029563892-How-can-I-track-my-order
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How To Track Your Sephora Order?
To Track Your Sephora Order, Follow the below steps
You can check the status of your orders by accessing ‘My Account’ (online or via the Sephora Mobile App) and click ‘Orders’.
Related / Similar Track Status : Weston Corp Return Your Order Singapore
How To Return Your Sephora Order?
To Return Your Sephora Order, Follow the below steps
1. Online Purchase:
Contact our Customer Service and include the following details in your enquiry
Contact Service Link : https://www.sephora.sg/contact-us
** Order Number,
** Name of the Item,
** Reason for return, and
** Item Photo
2. In-Store Purchase Online:
Unfortunately, all in-store purchases will need to be returned in-store. We apologise for the inconvenience caused.
Return & Exchange Policy of Sephora Order
The Return & Exchange Policy of Sephora Order are given below,
All returns and exchanges due to change of mind are subject to a 30-day return and exchange policy upon receipt of order,
|Return Reason||Refund||Credit/Gift Card|
|My Item arrived Damaged/Faulty||YES||YES|
|I’ve tried the product and have changed my mind||NO||NO|
|My product is unused but I’ve changed my mind||NO||YES|
|I have received the wrong item||YES – ONLINE ONLY (Please contact our Customer Service)||YES – ONLINE ONLY (Please
contact our Customer Service)
|I’ve tried the product and experienced an allergic reaction||YES||YES|
|One of the items I ordered was missing||YES – ONLINE ONLY (Please contact our Customer Service)||YES – ONLINE ONLY (Please contact our Customer Service)|
|I would like to return my item but I do not have any proof of purchase*||NO||NO|
subject to the following terms and conditions:
** Item must be in its original purchase condition packaging must be unopened, unused, unmarked and not defaced in any manner.
** Items purchased as part of a set or a multi-item pack must be returned as a whole set.
** This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
** For online orders, shipping costs associated with the return of the product will not be covered by Sephora.
** Your rights under any applicable consumer law are additional to and not affected by Sephora’s return and exchange policy above.
Delivery Information of Sephora Order
The Delivery Information of Sephora Order are given below,
|Service||Cost||Delivery Time Frames|
|Standard||$6 for orders $49.99 and below
Free for orders $50.00 and above
|1 – 2 Working Days|
Delivery Terms & Conditions:
** Delivery times are based on orders placed before 12pm SGT.
** Delivery fees apply if your minimum purchase falls below $50 after discounts and/or gift cards are applied.
** Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events or government mandated Covid-19 safety measures.
** Delivery is only available on weekdays (excluding Singapore Public Holidays).