Organisation : Shein
Facility Name : Track Your Shein Order
Country : Australia
Website : https://au.shein.com/How-to-track-my-order-a-496.html
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How To Track Your Shein Order?
To Track Your Shein Order, Follow the steps given below
Step 1: Go to the link https://au.shein.com/user/auth/login?direction=nav
Step 2: Log into “My Account”
Step 3: Click on “My Orders”
Step 4: Click “View Details” for more.
Step 5: If your order is “Shipped”, select “Track” to check the current status of your package.
Step 6: You will then be taken to an overview of your recent shipping history of your package.
Step 7: Once you receive your package, confirm delivery and earn Bonus Points. (Shop & Save)
Related / Similar Track Status : Sunglass Connection Track Your Order Australia
How To Return Your Shein Order?
Return Your Shein Order Steps:
(1) Sign into your SHEIN account.
(2) Find the order in My Orders , click the “Return Item” button.
(3) Select the item(s) you would like to return, indicate the reason, and submit.
(4) According to your request, a return link or a return label has been successfully obtained. Follow the return list guidelines to complete the return.
(5) Print out return label and securely tape it to the outside of your return package.
(6) Drop off at your designated Parcelpoint or Australia post location.
Change of Mind Return Conditions
If you wish to return an item because you have changed your mind about your purchase:
1. The items returned must be unused, with the original packing. We do not accept returns on items that have been worn, damaged, marked,washed or altered in any way.
2. The following items cannot be returned or exchanged: free gifts, bodysuits,lingerie, swimwear,jewelry, beauty, underwear, event & party supplies, DIY supplies, pet supplies and accessories (except scarves, bags, and mermaid blankets).
Note: 1.Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.
2. Please be sure to double check your returns before shipping them out. We will not be held responsible for the return of non-SHEIN items.
Refunds For Shein Order
1. Refund method For Shein Order
The refund will be processed to your SHEIN wallet or the original payment account per your request. If you have not chosen where to receive your refund, the refund will be refunded to your SHEIN wallet.
2. Refund process time For Shein Order
Refunds are processed within 5 business days after we receive your package. This is an estimated timeframe to accommodate current situations, most refunds will be processed before this.
A) If you have chosen SHEIN wallet refund, it will be refunded within 24 hours. Wallet balances can be used on your next purchase or be withdrawn to your original payment account.
B) If you have chosen original payment account , it will be refunded within 1-2 working days for Afterpay ; 1-5 working days for PayPal ; 7-14 working days for Card Payment . Depending on the processing time of the platform/bank.
Once your refund has been issued, you will receive a confirmation email.
Note: The original shipping fee and insurance are non-refundable.
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.