Trackstatus

Organization : Sorella Singapore
Facility Name : Track Your Sorella Order
Country : Singapore
Website : https://www.sorella.com.sg/pages/shipping

How To Track Your Sorella Order?

** Once your order has been processed, a confirmation email with the order details and tracking information will be sent to you.

Related / Similar Track Status : AIKAA Singapore Track Your Order

** Once your parcel is marked as shipped, we will send out a shipping confirmation email with a link and tracking number for your tracking purposes.

** You can also track you parcel via J&T tracking page with the tracking number provided in the confirmation email.

To Track Your Sorella Order, Follow the below step,
Step 1: Go to the link https://vip.jtexpress.sg/service/instanceExpressTrack
Step 2: Enter Order Number
Step 3: Click on Search

Exchange & Refund Policy of Sorella Order

The Exchange & Refund Policy of Sorella Order are given below,

** Due to hygiene reasons, returns and exchanges will not be accepted for all panties sold online.

** For other merchandise purchased online , we will allow exchanges within 7 days at our stores.

** We are, however, unable to accept merchandise where the sewn-in garment tag has been cut or removed or the price tag has been removed.

** Returned merchandise must be in its original state, deemed to be unworn with tags attached, or be defective to be accepted for a refund.

** We urge you to refer to Sorella size chart to determine your best-fit size before making your purchases.

Damaged or Faulty Product:
** We do our utmost to ensure that all items sold are of the highest quality.
** However, should you have a concern about a faulty or damaged item, please email us at online [AT] sorella-lingerie [DOT] com.

Problem With Order:
If the product received does not correlate with the product you ordered, please email us at online [AT] sorella-lingerie [DOT] com within 7 days of receiving the product, so that we can urgently review the matter for you and re-ship to you the correct product!

Refund Policy:
** Should a refund be given due to our inability to fulfill an order, the refund amount will be credited back in to the credit card used to make the original purchase.
** Dependent on your bank, it may take a business day or two for the refund to be reflected in your statements.

Shipping Rates of Sorella Order

The Shipping Rates of Sorella Order are given below,
Local shipping below $50 nett – $3.50
Local shipping above $50 nett – FREE

Shipping Time:
** Orders will be processed for shipping within 1-5 working days.
** During peak seasons such as sitewide discounts or sales events, order processing may take longer.
** Please allow another 1-5 business days for your parcel to reach you.