Organisation : Supercheap Auto
Facility Name : Track Your Supercheap Auto Order
Country : Australia
Website : https://www.supercheapauto.com.au/order/track
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How To Track Your Supercheap Auto Order?
To Track Your Supercheap Auto Order, Follow the below steps
Step 1: Go to the above link
Step 2: Enter Order Number
Step 3: Enter First Name.
Step 4: Enter Last Name.
Step 5: Click on Check Order
Related / Similar Track status : KOOKAÏ Australia Track Your Order
What information do I need to return a product?
To complete a return in store we request that you:
**Show your receipt or proof of purchase (This can include a bank statement, Club+ transaction history, etc).
**Try to return the product in the same condition as it was purchased (including manuals, accessories and packaging).
**Provide us with any extra information we may need to process your return.
Returning a product with a receipt:
**For an exchange, credit, refund or repair we ask for your name, telephone number and signature in addition to your receipt.
**All purchases made on a debit/credit card will be credited back to the original card used, so please have your card with you.
Returning a product without a receipt:
**If you don’t have a receipt, we ask for your photo identification showing your name, address and signature.
**You can help us determine proof of purchase by providing a Bank Statement or similar.
**Consumer guarantees under the Australian Consumer Law are not limited by a defined time period and can vary from product to product depending on factors such as the nature of goods, price and statements made on packaging and product labels.
**Our Store Managers can assist you with further information about the warranty period for the product you return.
FAQ on Supercheap Auto Order
Frequently Asked Question FAQ on Supercheap Auto Order are given below,
1. How long will it take to receive my order?
We process and dispatch most orders within 1-2 business days. Delivery times can vary from 1-10 business days after dispatch for smaller items, and 3-10 business days for larger items, depending on your delivery location.
2. Where is my order coming from?
We currently have online order processing facilities located in Brisbane, Melbourne and Perth (Limited range) however at times products may be dispatched from one of our local Supercheap Auto stores depending on stock availability.
3. How much does shipping cost?
Your delivery charge will vary depending on the size, weight and location of the products you choose to purchase as well as your delivery location of choice.
4. How will I know my order is ready for collection in store?
You will receive a notification either by SMS or email (depending on what you selected when you placed your order) to confirm your order is ready to be collected.
5. What do I take into the store to pick up my order?
Your order confirmation and ID are required to pick up your order. A driver’s license is required for collection of orders over $100 value.
6. How do I cancel my order?
Please call us on web chat and our Customer Service Team can assist you.
7. When to return a product?
We offer you a replacement, credit or refund where products have a major failure, such as:
**When they are faulty
**Different from a sample shown to you; or
**Do not do what they are supposed to do