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Woolworths Track Your Order Australia

Organisation : Woolworths Ltd
Facility Name: Track Your Woolworths Order
Country : Australia
Website :

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How To Track Your Woolworths Order?

To Track Your Woolworths Order, Follow the below step
Step 1: Go to the above link.
Step 2: Click on Track My Order
Step 3: Enter Email Address
Step 4: Enter Password
Step 5: Click on Login

Related / Similar Track Status : AussieSuperStore Track Your Order

Woolworths Supermarkets Returns Policy

All products you buy in store at Woolworths Supermarkets, Woolworths Metro and Online (via the Woolworths’ website and Woolworths’ mobile application), with the exception of Gift Cards, are covered by this Woolworths Supermarkets Returns Policy. All products you purchase from our Everyday Market from Woolworths or Metro60 platform are covered by their separate returns policies.
If you’ve changed your mind
Until further notice, we will not provide a refund where you have changed your mind about products purchased from Woolworths.

We will happily provide an exchange where you have changed your mind about a product purchased from Woolworths provided that the product:
Is returned to us with a receipt within 30 days of purchase;
** Is in its original condition, including with packaging; and
** Has not been used and, if a perishable product, is not expired or within 2 days of expiry.

Faulty products:
With Proof of Purchase:
** If the product you buy from Woolworths is faulty then we will cheerfully refund the purchase price, exchange or repair the product.
** For some high value items, Woolworths reserves the right to have the product assessed for acceptable quality prior to providing you with a suitable remedy. For products that cannot be assessed in-store, we will arrange for the product to be sent to the manufacturer (or relevant repair agent) for assessment.
** It may be more convenient for you to liaise with the manufacturer directly (which may be more time efficient).
** You certainly have that option.
** Our service desk staff are happy to provide you with their relevant contact details to assist you.
** To make a claim under the Woolworths Supermarkets Returns Policy, you must return the relevant item (covered by the Woolworths Supermarkets Returns Policy) at the service desk of any Woolworths store. Any cost incurred by you in bringing the item to the service desk will be borne by you.

Without Proof of Purchase:
** If you do not have proof of purchase and you wish to return a faulty or defective product, we will, at our option, provide you with a Woolworths returns card to the value of the purchase price.
** Where applicable, products may be returned to the manufacturer for repair or exchange, or we may reimburse you the purchase price in the original payment method.
** You will be required to provide identification showing your name, address and signature in the above instances and these details will be recorded for loss prevention purposes.
** If you wish to obtain information on our Privacy Policy, you can find it at website.

** Until further notice, rainchecks will not be available on any advertised stock purchased.
** ‘Advertised stock’ includes any product advertised for sale, or which is on promotion in a Woolworths store or online.

Fresh or Free Guarantee:
** The Woolworths Returns Policy applies in conjunction with our Fresh or Free Guarantee.
** Under our Fresh or Free Guarantee, we’ll refund AND replace* any fresh food you’re not happy with which is sold online or in-store.
** ‘Fresh food’ includes any unpackaged products sold from our Fresh departments and any packaged items marked with the Fresh or Free symbol.
** Some exclusions apply. Contact our customer care team online, or see one of our friendly team members in-store, if you have any queries.

Woolworths Mobile Repair, Exchange and Refunds Policy

Addendum for mobile services:
** In connection with the telecommunication services we supply, in addition to the matters set out in the Woolworths Supermarkets Returns Policy at Website this policy outlines the core principles of our repair, exchange and refunds policy for emobile phones.
** When we supply you with a mobile handset or telecommunications services, you have legal rights under the Australian Consumer Law as set out in the Competition and Consumer Act 2010 (Cth) known as Consumer Guarantees which are described in more detail below.
** Nothing in this policy affects your rights under Consumer Guarantees which can apply even after the manufacturer’s warranty is no longer applicable.
** Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

For major failures with the service, you are entitled:
** To cancel your service contract with us; and
** To a refund for the unused portion, or to compensation for its reduced value.

Manufacturer’s Warranty:
** Most mobile handsets are accompanied by a manufacturer’s warranties.
** These warranties tend to cover manufacturing faults with the handset as described in those warranties.
** You’ll usually be entitled to a replacement or repair of your phone if a manufacturing fault happens during the term of the manufacturer’s warranty.

Consumer Guarantees:
** Over and above any manufacturer’s warranty, Consumer Guarantees include a guarantee that the mobile phone will be fit for purpose, safe, lasting, acceptable in appearance and free from faults for a reasonable period of time having regard to factors like the type of product and its cost because your satisfaction is important to us.
** For more information about Consumer Guarantees and your return rights, please visit

Your Options:
If your mobile phone has a major fault, you have an option to
** have it repaired;
** have it replaced; or
** receive a refund.

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