Hensa Solutions Track Your Order Kenya
Organization : Hensa Solutions
Facility Name : Track Your Hensa Solutions Order
Country : Kenya
Website : https://hensa.co.ke
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How To Track Your Hensa Solutions Order?
To Track Your Hensa Solutions Order, Follow the below steps
Step-1: Go to the link – https://hensa.co.ke/track-order/
Step-2: In Track Order enter your Order Id (Found in your order confirmation Email)
Step-3: Enter your Billing Email (Email you used during checkout)
Step-5: Click on “Track” button.
Related / Similar Track Status : Elite Fire And Safety Track Your Order Kenya
Payment Policy In Hensa Solutions
** In the case of cheques deposited into our bank accounts, orders will not be released until the funds have been cleared in our account.
** We encourage EFTs, direct deposit into our bank accounts, or payment through our Paybill Number.
** Stock will only be released once proof of payment has been received. We encourage you to pay into our matching bank account or Paybill Number to ensure that your order is cleared immediately.
** Payments from outside Kenya take between 4 and 7 working days to clear. Orders will only be released once payment has reflected.
** For orders that require branding, branding will only commence once stock and branding have been paid for in full.
** Please contact Hensa Solutions through info [AT] hensa.co.ke to confirm that we have received your proof of payment, once payment has been made.
** Hensa Solutions cannot be responsible for missed deadlines if you have not confirmed that payment has been received.
Cancellation Policy In Hensa Solutions
** Written orders by email constitute a binding contract and are legally enforceable.
** Once an order has been approved, cancellations prior to collection will be subject to a 30% handling and admin fee.
** All orders need to be paid for within 5 working days of invoice and if not paid within this time, will be reissued or canceled with the relevant cancellation fees.
** Branding will not commence until a deposit of 70% has been received for Cash on delivery clients unless. The balance is payable n collection
** In the case of canceled orders where artworks have been done and approved, a layout fee of 30% of the invoice excluding VAT per layout will be levied, irrespective of whether we are able to meet your deadline or not unless the branding deadline has been indicated upon placement of order.
** For customers who are on the account, no cancellation of orders will be accepted once the final approval of artwork has been received.
** Collected orders may not be returned, unless approved in writing by Management within 72 hours of collection, subject to a 30% handling and admin fee. Please do not return orders without prior written consent from Hensa Solutions Management. Orders returned without accompanying written consent and the corresponding invoice will not be accepted by our office.
** Cancellation fees need to be paid before further orders will be processed.