Organization : Overtech
Facility Name : Track Your Overtech Order
Country : Kenya
Website : https://overtech.co.ke/order-tracking/
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How To Track Your Overtech Order?
To Track Your Overtech Order, Follow the below steps
Step 1: Go to the above link
Step 2: Enter Order ID
Step 3: Enter Billing Email
Step 4: Click on Track
Related / Similar Trackstatus : Makari Track Your Order Kenya
Refund & Returns Policy of Overtech Order
The Refund & Returns Policy of Overtech Order are given below,
** We give a 24-hour grace period within which the customer can return or exchange a product in case it is faulty or not as described.
** We do not accept returns just because the customer wishes to buy something else or somewhere else.
** This is not a good enough reason to return a product.
** It’s impossible to resell some products after they’ve been opened or unsealed as they will not pass as new items anymore.
** The customer must have a valid reason as to why they’re returning the product.
** Some of the reasons you can get an exchange or refund are when the item is faulty, damaged, dysfunctional or the product delivered wasn’t the one ordered.
Preparing Item For Return:
** For a successful return & refund or exchage to occur, the product must be in the same condition they were delivered in.
** Place the item in its original packaging, including any accessories, manuals, tags or freebies it may have come with.
** If the product was sealed and the seal is now broken, the item cannot be returned.
** Replacement is only done once the product has been returned, inspected and approved by our staff that it hasn’t been tampered with.
Shipping & Delivery of Overtech Order
The Shipping & Delivery of Overtech Order are given below,
** We at Overtech understand that you want to protect yourself against the many fraudsters in the online business environment.
** For our customers within Nairobi, you can pay upon delivery using Mpesa or Cash.
** For those outside Nairobi, we have agents across major cities in Kenya who help us offer cash on delivery.
** If outside Nairobi, we might also deliver your product via G4S which takes 24hrs and you pay for it at G4S offices after you have collected the item.
** We do this to reduce the number of returns.
** Home appliance products such as Ramtons, Mika, and Hotpoint require payment first as these products are sold directly by the manufacturer.
** Call us and speak to Jeff on 0745 86 56 56 or Felix on 0733 39 34 97 for any questions or queries.
** We promise to handle every order with care and build strong relationships with our customers.