Organisation : Owlet
Facility Name: Track Your Owlet Order
Country : Australia
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How To Track Your Owlet Order?
To Track Your Owlet Order, Follow the below step
Step 1: Go to the above link.
Step 2: Enter Order Number
Step 3: Enter Email ID
Step 4: Click on Track.
Related / Similar Track status : Portmans Track Your Order Australia
Returns on Owlet Order
Warranty of Owlet Order:
Owlet products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All rights provided under your Owlet Warranty are in addition to any rights you have as a Consumer under the Australian Consumer Law.
Owlet 30 Day Satisfaction Guarantee:
If you are not 100% satisfied with your purchase, you have 30 days from the date of product registration on the Owlet app to request a refund. Please contact us here with any questions. Do note the cost of returning the product will be at your expense. If you purchased the product from a retailer, we would ask that you return to the retailer whenever possible.
To qualify for a 30-Day refund, all of the following conditions must be met:
** Returned product(s) must be in good physical condition (not physically broken or damaged) as per the sole discretion of Owlet. Please ensure you include all components. Incomplete returns (missing base station or missing sensor) will be refunded at the retail value of parts received.
** When returning the product to Owlet, we should receive the product within two weeks of contacting us.
** You will be issued an email when your return has been received and processed by us.
** Depending on your financial institution, the processing of your refund can take up to 7 business days to post to your account. The refund will be issued in the original form of payment in which the order was placed. If you no longer have the card you originally used to place your order.
** Shipping and handling charges are not refundable.
** You are responsible for and must prepay all shipping charges, and you shall assume all risk of loss or damage to the Product(s) while in transit to Owlet.
** Gift cards are non-refundable.
FAQ on Owlet Order
Frequently Asked Questions FAQ on Owlet Order are given below,
1. What is Owlet’s Disclaimer?
The Smart Sock is not a medical device. It is not intended for use as a medical device or to replace a medical device.
**Do not use the Smart Sock as a diagnostic tool.
**Do not use the Smart Sock if your doctor recommends the use of a hospital pulse oximeter.
**Do not use the Smart Sock if your doctor recommends the use of a hospital apnea monitor.
**Do not use the Smart Sock as an excuse for unsafe sleep habit.
**Do not use the Smart Sock as a replacement for or in lieu of adult care.
2. How can you store your Owlet Smart Sock?
The Owlet Smart Sock sensor contains a small battery which will drain over longer periods of time. If allowed to drain completely, it can affect the sensor’s ability to recover its original properties.
1. Fully charge sensor from the powered base station (ensure the base station is plugged in when charging the sensor.
2. Unplug the sensor from the base station.
3. Power down sensor right after unplugging from the base station.
4. Unplug base station.
5. Store the sensor and the base station in a cool dry place.
6. Recharge sensor every 6 months and follow steps 1-5.
3. Does Owlet guarantee the safety of my baby?
No, The Owlet Smart Sock is a consumer product that provides parents insights into their baby’s wellness, as well as peace of mind each time the parent puts their child down for a nap or to sleep at night. The Smart Sock is not a FDA-approved medical device and is not intended to diagnose, cure, treat, alleviate or prevent any disease or health condition or investigate, replace or modify any physiological process.