Organisation : Sephora Digital SEA Pte Ltd
Facility Name : Track Your Sephora Order
Country : Australia
Website : https://www.sephora.com.au/faqs/360004954951-DELIVERY/360029644192-How-can-I-track-my-order
|Want to comment on this post?
Go to bottom of this page.
How can I track my order?
Checking the status of your Sephora order
You can check the status of your Sephora orders by accessing ‘My Account’ (online or via the Mobile App) and click ‘Orders’.
Related / Similar Track Status : Track Your Samsonite Order Australia
My order status shows ‘Payment Pending’. Why?
Most payments are processed immediately **you might want to check this out: Why does my Order Status show ‘Payment Pending’?
My order is ‘Preparing to ship’/ ‘In Transit’, what does that mean?
Hang tight! Your order has been packed and has left Sephora’s warehouse! At this stage, you’ll receive an email update from us that will contain a Tracking Link and Number for your parcel. Please give about 24 hours for your tracking to be live.
FAQ on Sephora Order
Frequently Asked Question FAQ on Sephora Order are given below,
1. Is it safe to shop at Sephora.com.au?
Sephora.com.au prides itself on providing a safe and secure shopping experience. Your personal information is kept secure and private during the entire checkout process.
2. What is the return and exchange policy?
Sephora allows for returns and exchanges if you’ve changed your mind about a product.
All returns and exchanges due to change of mind are subject to a 30-day return and exchange policy upon receipt of order, subject to the following terms and conditions:
**Item must be in its original purchase condition **packaging must be unopened, unused, unmarked and not defaced in any manner. Products lightly used can be exchanged only for a replacement or credit.
**Items purchased as part of a set or a multi-item pack must be returned as a whole set.
**This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
**For online orders, shipping costs associated with the return of the product will be covered by Sephora.
**Your rights under any applicable consumer law are additional to and not affected by Sephora’s return and exchange policy above.
3. Can you notify me when an out of stock product is back in stock?
We love our beauty products and know how frustrating it is when a product is out of stock. Please click the ‘Waitlist Me’ button located on the right hand side of the product page that is currently out of stock, and complete the required fields. You will receive an automated notification via email once the item is back in stock.
4. Who should I contact if I have any questions about my Afterpay account?
Please visit Afterpay’s own ‘Frequently Asked Questions’ on their website at website for support.
If you require further assistance about your Afterpay account you can contact Afterpay directly by sending an email to info [AT] afterpay.com.au or by calling 1300 100 729.