Organization : TV GURU
Facility Name : Track Your TV GURU Order
Country : Kenya
Website : https://tvguru.co.ke
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How To Track Your TV GURU Order?
To Track Your TV GURU, Follow the below steps
Step-1: Go to the link – https://tvguru.co.ke/track-your-order/
Step-2: In Track Order enter your Order Id (Found in your order confirmation Email)
Step-3: Enter your Billing Email (Email you used during checkout)
Step-4: Click on “Track” button.
Related / Similar Trackstatus : Super Commodities Track Your Order Kenya
FAQ On TV GURU
Frequently Asked Questions FAQ On TV GURU
What shipping methods are available?
** We deliver via G4S to all parts of Kenya.
** Within Nairobi, we deliver via riders and other courier services depending on the nature of the item ordered.
How long will it take to get my package?
** Within Nairobi, we deliver the same day and dispatch is instant. It will take (1 – 3 hours only).
** To other parts of Kenya delivery takes one day only. (24 hours/ next day delivery).
How do i track my order?
To track your order kindly contact us via: 0799538591
How do i place an order?
** To place your order kindly select the item you are interested in and click on the buttons below it either order on WhatsApp or fill the form provided after clicking the order now button.
** we recommend ordering on WhatsApp for fast response.
What is the country of origin for hisense?
** Hisense Group Company Limited, often shortened to Hisense, is a Chinese multinational major appliances and electronics conglomerate headquartered in Qingdao, Shandong. The company first began by making radios in 1969, with its current iteration since 1994.
** Shop for quality Hisense products in Kenya at TV GURU ONLINE SHOP.
When Can I initiate a return?
** You received a wrong product
** You received a damaged product on the day of delivery
What I can’t return
** Physically damaged items cannot be returned or exchanged
** Non-intact items with no original packaging
** Items whose accessories are lost or damaged
** Items with visible signs of wear
How do I start to return an Item?
Please call, text, or WhatsApp us on 0799 538 591 to initiate your return process
How long will it take to get a refund/make a replacement after I return an item?
The refund period starts from the day the item is returned. The refund or returned is picked up by our delivery person replacement will be processed within 10 working days
Can I return a product after the stated timeline expires?
** You will not be able to return the products and the return attempt will be rejected
** All items are under 6 months – 10 years warranty.
** If the return timeline expires. You are entitled to free service as guided by the warranty conditions.