Organisation : Brandy Melville Australia
Facility Name: Return Your Brandy Melville Order
Country : Australia
Website : https://au.brandymelville.com/pages/customer-service
|Want to comment on this post?
Go to bottom of this page.
How To Return Your Brandy Melville Order?
To Return Your Brandy Melville Order, the procedure are given below
**The customer is responsible for any return shipping costs, and all shipping charges are non-refundable.
**Items bought from the online store must be returned to the address on your Packing list and cannot be returned in-store.
Related / Similar Track Status : Shein Track Your Order Australia
**Items must be returned within 30 days of the purchase date.
**All items must be unworn and unwashed, without any makeup/deodorant stains, and original tags attached.
**All intimates, swimwear, jewellery, belts, hats, hair accessories, backpacks, eyewear, scarves, handbags, keychains, and iPhone cases are final sale.
**Refunds must be refunded to the original payment method.
**We are not responsible for any lost or stolen merchandise incurred upon return shipping. Please ensure you use a tracked service and keep a record of your receipt, incase of any issues.
**We do not accept exchanges.
Please contact our customer service team on 1800 571 898, australia [AT] brandymelville [DOT] com or our chat online! Please provide your order number and the item you’re returning, you can find these details on your packing list inside your parcel or on the order confirmation email.
Once we have received the return, we will process it within 10 days. Your refund will be credit back to the original method of payment used to place the order. Refunds may take an additional 5-7 days depending on your bank. We will email you at the email your order was placed with notifying you when we process your refund.
We do not accept returns for items purchased in our stores. Please refer to the return policy printed on your receipt for any store purchases.
Payments For Brandy Melville Order
The Payments For Brandy Melville Order are given below,
**All prices on our site are listed in Australian Dollars (AUD).
**We accept Visa, Mastercard, America Express and PayPal.
**For credit cards, your billing address must match the address on file with your bank.
**You are charged when you place the order.
**If your card is declining your billing address may not match, or you have insufficient funds in your account.
**Sometimes when your card declines, there will be a pending charge on your account but you will not be charged.
**If your PayPal payment did not go through, your order will be placed on hold and you will need to contact us.
**Refunds may take up to a week to process depending on your bank.
**Refunds can only be made to the original payment method.
FAQ on Brandy Melville Order
Frequently Asked Questions FAQ on Brandy Melville Order are given below,
1. Can I Make Changes To My Order?
If you need to make any changes or cancel your order, please contact us immediately. Our warehouse often processes orders within a couple of hours. If we have already processed your order, we will be unable to make any changes or cancellations.
2. Why Is My Card Declining?
If your card is declining you will want to check that your billing address and zip code match your card account references, you may also have insufficient funds. Sometimes when your card declines, pending charge will show on your account, but will be dropped when your account goes to settle in 2-4 business days.