Organisation : Dyson
Facility Name: Track Your Dyson Order
Country : Australia
Website : https://tracking.dyson.com.au/
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How To Track Your Dyson Order?
To Track Your Dyson Order, Follow the below step
Step 1: Go to the above link.
Step 2: Enter Order Number
Step 3: Enter Phone Number
Step 4: Click on Track.
Related / Similar Track status : Owlet Track Your Order Australia
Returns Information on Dyson Order
Product Returns on Dyson Order are given below,
**If you have an issue with your Dyson machine, please contact Customer Care on 1800 239 766 between 8am to 7pm (AEST) Monday to Friday, or 8.30am to 4pm (AEST) Saturday and Sunday.
Dyson 45 day Money Back Guarantee:
**If you change your mind about your order, you can cancel within 45 days of receiving your machine(s) with our Dyson Money Back Guarantee. You can return your machine in the following ways:
1. Contact Customer Care on 1800 239 766 between 8am to 7pm (AEST) Monday to Friday, or 8.30am to 4pm (AEST) Saturday and Sunday for an Australia Post pre–paid tracking label to attach to your item, then simply take it into your Local AU Post Office who will arrange free return delivery
2. Drop your machine off at your nearest Dyson Service Centre
**If you have purchased your machine as part of a Bundle, you can return items individually. However, if you change your mind and do not return everything included in your bundle purchase, your refund will exclude the value of any items you are keeping. These values are based on the item’s individual price on Dyson.com.au at the time you place your order.
Shipping fees of Dyson Order
The Shipping fees of Dyson Order are given below,
|Shipping Method||Over $99||Under $99|
|Click and Collect (Subject to availability)||Free||$9.95|
|Scheduled delivery (Subject to availability)||From $10|
FAQ on Dyson Order
Frequently Asked Questions FAQ on Dyson Order are given below,
1. What does the Dyson Guarantee cover?
**All new Dyson consumer machines come with a 2 year Dyson Guarantee.
**All refurbished Dyson consumer machines come with a 1 year Dyson Guarantee.
**The Dyson Guarantee covers the repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within the guarantee period (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
2. What are the terms and conditions of the guarantee?
The terms and conditions of the Dyson guarantee are as follows:
**The guarantee becomes effective from the date of purchase.
**You must provide proof of purchase for your Dyson machine in order to make a claim under the Dyson guarantee.
**All work will be carried out by Dyson or its authorised agents.
**Any parts which are replaced by Dyson or its authorised agents will become the property of Dyson.
**The guarantee is valid in every country where the machine is supplied by Dyson or an appointed distributor.
3. What is not covered by the Dyson Guarantee?
Exclusions to the Dyson Guarantee apply but may vary depending on the type of Dyson machine. Please see the leaflet provided in the box with your machine or the applicable User Manual available online for further details. Examples of exclusions to the Dyson Guarantee include:
**Damage caused by not carrying out the recommended machine maintenance.
**Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the machine which is not in accordance with the Dyson User Manual
**Use of the machine for anything other than the use it is designed for.
4. How to claim under your Dyson Guarantee?
For support with your Dyson machine or to make a claim under your Dyson Guarantee or Australian Consumer Law, please contact the Dyson Customer Care Team.
Your Dyson machine may need to be inspected by one of our experienced technicians in order to determine the nature of the fault the machine and what remedy you may be entitled to under the Dyson Guarantee or Australian Consumer Law. If this is the case, the Dyson Customer Care Team will assist in arranging free delivery to Dyson by providing you with a reply paid tracking label.