Organization : Sweech
Facility Name : Track Your Sweech Order
Country : Kenya
Website : https://sweech.co.ke
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How To Track Your Sweech Order?
To Track Your Sweech, Follow the below steps
Step-1: Go to the link – https://sweech.co.ke/order-tracking/
Step-2: In Track Order enter your Order Id (Found in your order confirmation Email)
Step-3: Enter your Billing Email (Email you used during checkout)
Step-4: Click on “Track” button.
Related / Similar Trackstatus : Sophie Track Your Order Kenya
Sweech Returns & Refunds Policy
** Goods sold are not refundable, returnable or exchangeable. If the return is a result of our error or defective product, please read below on our policy for Defective Product and Returns Due to Our Error.
** Defective Product and Returns Due to Our Error
** Defective items, items damaged at the time of receipt, and incorrect items received may be returned. Your shipping charges will be waived.
** When we receive your return, we will inspect the item and replace it, or issue you a refund of the order if no longer in stock.
** If the product is not found to be defective, shipping fees will apply and the order will be delivered back to you in the state it was returned.
** To initiate a return on a Defective Product and Returns Due to Our Error order, you must contact us within 2 days from the date your package arrives at your doorstep to create a Return Authorization.
** Upon contacting us, we will provide you with a Return Label and further return instructions.
** Print out the documentation provided (Return Label).
** Place all items being returned in one parcel/package
** Attach the Return Label on the outside of the return package.
** Follow any additional instructions provided via email.
Delivery Methods & Delivery Time In Sweech
** Our standard shipping method is ground shipping. Once an order has been submitted and processed, the order will ship within 1-2 business days. For deliveries outside of Nairobi, we will ship your order via any of our preferred major carriers, including G4S & Wells Fargo Courier.
** Deliveries will only take place Monday to Friday 9am to 4pm and on Saturday 9am to 12pm. No deliveries will be made on Sundays or Public Holidays. We will notify you in case of any delay on delivery.
** In case you prefer to pick up any order yourself, you have the option of collecting it from our store. To do this, hit the “IN-STORE PICKUP” button on the Shipping Tab on the checkout page.
You may pick up your order at the following location:-
Ground Floor, Vision Tower
26 Muthithi Road, Westlands, Nairobi