Organization : The School Box Kenya Ltd
Facility Name : Track Your The School Box Order
Country : Kenya
Website : https://theschoolbox.co.ke/
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How To Track Your The School Box Order?
To Track Your The School Box order, Follow the below steps
Step-1: Go to the link – https://theschoolbox.co.ke/track-your-order/
Step-2: In Track Order enter your Order Id (Found in your order confirmation Email)
Step-3: Enter your Billing Email (Email you used during checkout)
Step-4: Click on “Track” button.
Related / Similar Trackstatus : Ziva Collections Track Your Order Kenya
FAQ On The School Box
Frequently Asked Questions FAQ On The School Box
1. Why the pre-packaged school box to a parent?
** To save parents time and money. These school stationery boxes are usually cheaper than if the parents purchase all the items on the supply list on their own.
** Plus, it usually takes a couple of minutes to accomplish this task online. We had parents who told us that sometimes they had to go to several bookshops and supermarkets to get everything on the list.
** Teachers get the exact stationery items they want. When parents buy from us, we send you the exact items as requested.
** For example, the teachers may want Crayola Crayons, but these crayons are very expensive in the retail stores, and the parents may end up buying generic cheaper brand.
2. What is the Return Policy?
** We accept refunds only where goods are in original condition, unused, unopened and returned to us with 2 days from receipt of the box.
** Please call us 0110 600 141 for any refund inquiry.
3. Do you use brand name supplies?
** Yes! We offer everything available in the kenyan market and our own theschoolbox brand. Whatever brand you prefer, we can provide it!
** There may be a 2-3 weeks lead time for stationery items sourced internationally.
4. Do you label the boxes with the students’ name and grade level/ year?
** Yes, each school box has a label with the student’s first name, last name, and his/her grade.
** At an additional fee of Kshs.500 we pre label all box contents with child’s name and the grade using pre printed adhesive labels.
** For enquiries on this service please reach us on 0110 600 141.
5. When do orders close?
** We work with the administration of each school to ensure the school boxes are ready for purchase 30 days from the school opening date.
** We do not have set dates for orders to be closed hence our service runs through out the year.
** Orders have a lead time of approximately 1-3 business days. It also depends on the volume being ordered at that time. We urge parents to please place orders early.