Organisation : Vans
Facility Name: Track Your Vans Order
Country : Australia
Website : https://www.vans.com.au/track-my-order#track-order
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How To Track Your Vans Order?
To Track Your Vans Order, Follow the below steps
Step 1: Go to the above link.
Step 2: Click on Track My Order
Step 3: Enter Order number
Step 4: Click on Track
Related / Similar Track status : Track Your BCF Order Australia
What is your latest Returns & Exchanges Policy for in-store purchases?
We want you to be completely satisfied with our products and we will gladly accept returns within 30 days of receipt where the products are in new, unworn with tags attached and in their original packaging.
3 simple conditions for a successful return:
** Item(s) were purchased in the last 30 days and proof of purchase can be provided.
** Item(s) must be unworn & undamaged with original tags attached.
** Items are in their original packaging (shoebox) and in original condition. Shoes must be returned in their original, undamaged shoe box.
In-store purchases cannot be returned or refunded to the online store at this point in time.
Exchanges & store credit
**In-store purchases that are eligible for return and within 30 days of receipt may be exchanged for other items, or store credit provided.
**It is at the discretion of our team to decide whether a full refund will be provided.
**Credit notes are valid for 12 months.
**Credit notes must be presented at the time of redemption.
**We will gladly accept returns for any faulty item(s) provided that it is a genuine manufacturing fault.
**Please click here for more information on in-store faulty assessments.
FAQ on Vans Order
Frequently Asked Questions FAQ on Vans Order are given below,
1. Do I need to pay for return postage?
You are responsible for any costs associated with returning your order.
You are welcome to post your return back to our online warehouse and we will refund your order as per your original payment method.
2. What is authority to leave (ATL)?
All online orders will be dispatched with ‘Authority to Leave’ at the time of purchase.
3. How can I update my delivery address?
Once an order has been placed, you cannot change the address under your account.
4. Why was my delivery returned to sender?
If our courier partners cannot leave the parcel unattended at your delivery address it will get dropped off at the nearest post office for you to collect.
5. How does ordering in-store work?
If your size isn’t available in-store, our team can order your item from another store across Australia and have it delivered to your house.
6. How long will it take for my in-store order to arrive?
Please note that shipping and handling times can take anywhere between 1-3 business days, as your order could be coming from any one of our National stores.